Shipping + Returns
Your Snuggle Me will be shipped UPS within 48 hours of purchase. Once your order is shipped, a tracking link will automatically be sent to you via email. If for some reason you do not receive one, please send us an email and we will personally resend it to you.
We ship all Snuggle Me Original, Snuggle Me Organic and Snuggle Me Wool free and may take up to 5 days for delivery once shipped. Upgrade to 3-Day Select on any Snuggle Me order for $19.99. Please note that 3-Day Select refers to the numbers of BUSINESS days it take UPS to deliver ONCE SHIPPED.
We charge a flat $43.00 for shipping to Canada and a flat $53.00 for all other countries except Australia with rates starting at $68.00. All international orders will take 6-14 business days for delivery.
International Shipments may be subject to duties/customs fees.
LOVE IT GUARANTEE
Snuggle Me™is the best functioning and highest quality baby lounger on the market. We are confident that you & baby will love it.
Our LOVE IT guarantee gives you 30 days from purchase date to try Snuggle Me™with your little one. If for any reason you are not satisfied, simply send it back for a full refund. No questions asked. It's that easy.
You can send your Snuggle Me back within 30 days of the purchase date along WITH THE ORIGINAL PACKING SLIP. We will refund your credit card within 72 hours of receiving your package back in our warehouse :
Simply Mommy LLC
24260 Greenway Rd
Forest Lake, MN 55025
***IF THE ITEMS ARE DAMAGED IN THE RETURN SHIPPING PROCESS DUE TO BEING SHIPPED IN A BOX TOO SMALL FOR THE ITEM, OR IMPROPERLY PACKAGED, A REFUND WILL NOT BE GIVEN.
IF RECEIVED AFTER THE 30 DAY TRIAL PERIOD, ONLY A 50% REFUND WILL BE GIVEN. IF RECEIVED 60 DAYS AFTER THE PURCHASE DATE, ZERO REFUND WILL BE GIVEN.
NO SHIPPING COSTS WILL BE REFUNDED AND CUSTOMER IS IN CHARGE OF ALL RETURN SHIPPING FEES.
Any other questions? Please send us an email or private message and we'll be happy to help!