SNUGGLE ME Q&A WITH MIA CARR

Questions from our Mamas + Papas


Use & Care

Can you use the Snuggle Me for co-sleeping? 

That's a great question! Guidelines changed in 2017 around the use of padded loungers for co-sleeping. It is now recommended that padded loungers only be used for supervised uses. The Snuggle Me Lounger is not a sleeping device and should not be used for co-sleeping.



If not used for overnight, how can I use the Snuggle Me?

BEST BABY GIFT FOR NEW MOTHERS Modern parents need additional support aids because family members aren’t always close at hand. The Snuggle Me® Lounger is designed to imitate an extra set of arms, giving new parents the added help needed as they juggle all the things solo or with limited physical support. 

Can you use the Snuggle Me without a cover?

Yes, you definitely can! However, having a cover will reduce the amount of washing that the lounger itself needs. It is MUCH easier to wash the cover than the entire lounger. For even more protection, grab one of our organic puddle pads!

How do I wash my Snuggle Me items?

All of our items are machine washable! The loungers, covers, swaddles and nursing pillow can be washed on COLD with mild detergent (avoid getting detergent onto the actual products). Do not use an agitator if possible with the loungers/nursing pillows as this can shift the filling. Dry your items on COOL (any heat could potentially shrink cotton). To be completely safe, air dry your items. See our washing and care video herefor more. 

When do I know my baby has outgrown the Snuggle Me?

The Snuggle Me is designed to fit your baby's head and torso with their legs draped over the bottom end of the lounger. They will have outgrown the lounger when their butt comes up onto the end of the lounger, which happens on average, around the 9 month mark. Some babies, however, can stay in the infant size until much longer, depending on their size. I would not move up until your baby is showing irritation in the infant size OR until they are crawling. Some babies never need the toddler size and actually prefer the infant size when given the choice.

How should my baby be positioned in the Snuggle Me? 

Place your baby in the lounger with their bottom up to the end of the lounger and drape their legs over the end. This position helps prevent them from rolling or turning and also helps with circulation. Watch our positioning guide here

What is the best way to use the nursing pillow?

Our nursing pillow is very easy to use and can adjust easily to various body types and positions. See it in actionhere.  

How do I swaddle my baby with your swaddle?

Our swaddles are 47 x 47 inches! This makes for an easy-to-use, stretchy swaddle that can be used for any wrapping style. Here are our personal favorite ways: KNOT TIE | CLASSIC WRAP

Safety

What makes the Snuggle Me safe?

The Snuggle Me is designed to fit your baby's head and torso with their legs draped over the bottom end of the lounger. This tight-fit design helps to keep your baby in place. There are also no buckles or straps to become entangled with. The Snuggle Me has a 13 year history of safe use, longer than any other option on the market. We also adhere strictly to the safety recommendations laid down by government agencies and safety professionals. We monitor regulations and safety data to ensure we are always up to date on new regulatory / safety information in order to keep our families safe.



Have any babies been injured in the Snuggle Me?

To date, no. We have safely sold the Snuggle Me for over 13 years with no incidents reported with the CPSC, Health Canada, or to our Hotline.

Do your products contain flame retardants or harmful chemicals?

Definitely not! We use GOTS organic cotton for all of our fabrics. The GOTS certification is the highest standard for materials in the world and ensures that zero chemicals are used in the growing process AND the manufacturing process of the fabrics. This certification is much higher than the popular OEKO-TEX certification used more commonly in baby gear. Our fills are also free from chemicals and flame retardants.

Are your products breathable?

Yes, the Snuggle Me uses organic cotton and polyester fill which is known for its breathability and temperature regulation.

Why Parents Choose Snuggle Me

How does the Snuggle Me compare to other baby loungers?

The Snuggle Me is patented as a sensory lounger. This means that it will give your baby the sensation of a hug/touch. When you lay your baby down on the center sling, the sides will gently pull in to hug your baby, helping them stay content. Most other imitation products do not have a sensory component, but are simply a padded bassinet. This effective design is why so many mamas choose Snuggle Me for their babies.

What is the difference between your nursing pillow and other popular options?

My biggest issue while using nursing pillows was how bulky they were and the fact that they were an eye sore in our home. We created our nursing pillow with tapered ends so that the tabs can tuck back behind you. This less-bulky design means you can LEAN BACK while nursing! Plus they are a beautiful, sophisticated addition to your home, something you can use long after your baby has grown.

Tell me about the materials you use to make your items...

I'm a mom first and foremost and I'm super picky about materials that touch my baby's skin. We chose to use GOTS organic certified cotton because it holds the highest standard in the world for fabrics. MUCH higher standards than the OEKO-TEX standards that are frequently used in baby gear. For our fills, we use polyester fiber with zero added chemicals or flame retardants. This gives mamas a WASHABLE lounger that is eco-friendly.

FAQ | Other

What are imperfects and how do I get one? 

Instead of throwing away our flawed items or like-new returns, we offer them to our customers at a deep discount on Imperfect Day! (Find them here: link also located on the bottom our website) We load these Thursdays at 9am central standard time. They go within minutes, so you must be ready. These are first come, first serve and are in VERY high demand. Don't get discouraged if you don't snag one on your first try.

What inspired you to create the Snuggle Me?

We created the Snuggle Me in 2007 after having twin boys. I struggled juggling both of their needs and the needs of a toddler at the same time. I told my family that all I needed was someone to come in and just HOLD a baby for me. We got to work and designed a portable nest that would simulate the feeling of being held. It was the very first baby lounger, a brand new category of product. With our youngest 4 children, it began my trusted side-kick and I truly became sentimental when it came time to put it away.

What if I need to return or exchange my items?

We are grateful you have trusted our products for your growing family. We will always hear you if you have a concern with any item you purchase from us. We do have a 60 day return policy for all new items and offer a 6 month manufacturer's warranty for all new items. That said we handle all customer service questions on a case-by-case basis and will work with you to find a solution to any issue you have. Feel free to reach out to care@snugglemeorganic.com at any time. Check out our returns page for more information or to initiate your return/exchange. 

Shipping Policies

US Orders

Your Snuggle Me will be shipped within 48 hours of purchase. Once your order is shipped, a tracking link will automatically be sent to you via email. If for some reason you do not receive one, please send us an email and we will personally resend it to you.US shipping (Hawaii, Alaska, Guam and Puerto Rico not included) is priced by package weight, ranging from $4.99 to $13.98. We do not currently offer expedited shipping. **Please note that Holidays may impact shipping times/rates. See Holiday notices when ordering over National Holidays.***

International Orders + Hawaii, Alaska, Guam and Puerto Rico

Your Snuggle Me will be shipped within 48 hours of purchase. Once your order is shipped, a tracking link will automatically be sent to you via email. If for some reason you do not receive one, please send us an email and we will personally resend it to you. Shipping prices will vary depending on Country and Region. Duties and Taxes not included and will be the responsibility of the receiving party. **Please note that Holidays may impact shipping times/rates. See Holiday notices when ordering over National Holidays.***


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