Shipping + Returns
Love It Guarantee
Snuggle Me™is the best functioning and highest quality baby lounger on the market. We believe deeply in the quality and function of each and every Snuggle Me product and we are confident you and your baby are going to love it. If for any reason you are not satisfied, we will make it right! Our LOVE IT guarantee gives you 30 days from purchase here on our online store to try Snuggle Me™with your little one. If for any reason you are not satisfied, simply send it back for a full refund. No questions asked. It's that easy. Our LOVE IT guarantee applies to orders purchased through our website with an order number ONLY. If you purchased through another site or platform, we cannot accept or help you with a return under any circumstances. If you do not have an order number, there is no proof of purchase so we do not offer exchanges or returns. We will refund your credit card within 72 hours of receiving your package back in our warehouse. Returns should be sent to:
Snuggle Me Organic3878 NE 95th AveSTE 250Blaine, MN 55014
***IF THE ITEMS ARE DAMAGED IN THE RETURN SHIPPING PROCESS DUE TO BEING SHIPPED IN A BOX TOO SMALL FOR THE ITEM, OR IMPROPERLY PACKAGED, A REFUND WILL NOT BE GIVEN. IF RECEIVED AFTER THE 30 DAY TRIAL PERIOD, A 50% REFUND WILL BE GIVEN ONLY. IF RECEIVED 60 DAYS AFTER THE PURCHASE DATE, ZERO REFUND WILL BE GIVEN. No shipping costs will refunded and customer is in charge of all return shipping fees. Any other questions? Please send us an email to firstname.lastname@example.org or private message through our live chat and we'll be happy to help!
** PLEASE SEE HOLIDAY SHIPPING UPDATES FOR ORDERS PLACED THROUGHOUT THE HOLIDAY SEASON*** Items will be shipped within 48 hours of purchase. Once your order is shipped, a tracking link will automatically be sent to you via email. If for some reason you do not receive one, please send us an email and we will personally resend it to you.
US shipping (Hawaii, Alaska, Guam and Puerto Rico not included) is priced by package weight, ranging from $4.99 to $13.98. We do not currently offer expedited shipping.
International Shipping (along with the US exclusions) will vary depending on Country and Region. Duties and Taxes not included and will be the responsibility of the receiving party.